Workshop Series - The Engaging Leader – difficult conversations

Research indicates that most people would do anything to avoid a difficult conversation and would rather put up with a negative situation than discuss it.  Stressful situations, especially potential conflict, drains staff resources and will inevitably impact negatively on workplace culture and productivity.


This interactive workshop will put a lens on how you engage as a leader, with an emphasis on building your skills to have deliberate authentic conversations that deliver frequent and honest feedback and tackle any situation more directly.  Such situations can include:

·         Sudden declines in performance

·         Inappropriate conduct

·         Personal problems

·         Complaints

·         Recurring errors / unresolved problems


Drawing from real examples, throughout the session you will have opportunity to apply your learning and practice engaging in a difficult conversation.

This programme is for you if …

•      you are a team leader, supervisor or managers wanting to extend your skill-set to include engaging leadership

•     you want to develop the confidence to engage difficult conversations in the workplace or in your personal life.


•     Develop confidence to engage difficult conversations effectively

•     Identify key links between engaging leadership and high-performance

•     Apply a practical framework for approaching a difficult conversation

•     Gain tools & techniques to successfully engage difficult conversations

•     Engage in a constructive conversation while tackling a difficult topic


“This session was really good, very timely, it gave me lot’s to think about. Information has proved very useful.”

“Good engaging course – nicely interactive”

Business and Leadership development is at the heart of what Nigel has to offer. For over a decade, he has provided guidance and support to Marlborough business owners and key staff on a range of matters connected to sustainable organisation performance. His experiences gained in corporate human resources, learning and development, employment relations and highly productive workplaces inspired the development of his Strategic Leadership Programme – STREAMING, designed specifically for business owners wanting to work on their business, which he has delivered six times in Marlborough since 2015.

Nigel enjoys helping people and businesses to help themselves. His strongest asset is perhaps the ability to raise another’s awareness of their capabilities and possibilities, and to shift mindsets. His services are designed to enhance applied leadership capabilities and provide advice on direction, people matter’s, organisation development and tailored coaching and development workshops and programmes. Ironically, a consequence of chasing many dead-ends resulted in directing the design and delivery of two leadership programmes.

Thursday, 9th September, 2021
12:00 p.m. to 5:00 p.m.
Marlborough Chamber of Commerce, Level 1, 6/8 Scott St, Blenheim 7240
Single Ticket (Member) incl GST:
Single Ticket (Non-Member) incl GST:

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